Customer Success Manager - Aesthetics Vertical: Canada (Remote)

Ekwa Marketing Inc.

🌍 100% Remote Full-time

Job Description

Customer Success Manager - Aesthetics Vertical Role Overview The Customer Success Manager supports our Customer Success team by helping healthcare clients understand their marketing performance and achieve measurable results.


You’ll work alongside senior Customer Success Managers, learning how to manage client relationships, track campaign progress, and identify opportunities to improve client satisfaction and retention.


This role offers hands-on learning, mentorship, and a clear path to grow into a full Customer Success Manager position.


Roles and Responsibilities Managing client relationships, day-to-day communication and conduct monthly performance reviews.

  •   Assist with onboarding new clients and coordinating follow-up actions.
  •   Prepare and maintain performance reports, dashboards, and client updates.
  •   Monitor client satisfaction and identify risks or opportunities for improvement.
  •   Partic...