Customer Success Manager

PerkUp

🌍 100% Remote Full-time

Job Description

PerkUp is a fast‑growing HR Tech startup disrupting the $242B corporate gifting industry. Our platform lets employers send high‑quality swag, gifts, gift cards, and rewards to employees globally — with On Demand fulfillment, 9 warehouses across 4 continents, and 60+ HRIS integrations. To learn more, visit perkupapp.com.

We are looking for a Customer Success Manager to own a portfolio of accounts, drive expansion revenue, and ensure every client gets maximum value from the PerkUp platform. This is a quota‑carrying role. CSMs at PerkUp are expected to deeply understand each client's business, proactively generate bulk swag opportunities, put out quotes consistently, and close expansion agreements. You will work cross‑functionally with Design, Operations, and Warehousing on a daily basis to make sure orders are executed flawlessly and delivered on time.

Key Responsibilities

Quota & Bulk Swag Order Management

  • Own a monthly and quarterly quota...