Job Description
**Summary**:Responsible to manage day-to-day operational processes, including but not limited to order scheduling and fulfillment, in-ternal case management, pre-production planning, billing/invoicing processes and lo-gistics, GPS, and systematizing updates to customers.They will also assist with cus-tomer related inquiries as needed.
**About the Role**:**Major Accountabilities**- Manage day-to-day operational processes, including scheduling and fulfilment, internal case management, pre-production planning, billing/invoicing processes and logistics, GPS, systematizing updates to customers (i.e. batch release, delivery updates, system-specific site on boarding, and other activities).
- Complete manual data entry- Support select process improvement activities associated with customer service operations- As applicable, raise innovative ideas which will drive improved efficiency and effectiveness of customer service to Team Leads- Assist with customer related inquiries based on ...