Customer Support Specialist Remote (Mexico)
Story Terrace Inc.
Job Description
About UsOur mission is to make sending and receiving money effortless, borderless, and instantaneous.Morse lets you pay anyone, anywhere, by name alone – no more worrying about IBANs, account numbers, or sort codes.Leveraging blockchain technology to settle transfers, we are currently available in over 150 countries.Morse is the first product from Avian Labs Inc., backed by VCs like Union Square Ventures, Slow Ventures, and Ribbit Capital.About the RoleWe are looking for a dedicated and empathetic Customer Support Specialist based in Mexico, or available to work Mexican timezone hours.The working hours for this role will be from 9am - 6pm (CST), Wednesday - Sunday.This role is fully remote, but you will work closely with a global team.The Customer Support team is responsible providing top-notch support to our customers across various channels.The ideal candidate will have a passion for helping others, a strong problem-solving skillset, and a deep understanding of customer service be...