Danish Speaking Customer Support for Social Media -Remote in Greece

Patrique Mercier Recruitment By Nellie

🌍 100% Remote Full time

Job Description

Patrique Mercier Recruitment FR is focused on connecting skilled professionals with engaging career opportunities. We are currently looking for a Danish Speaking Customer Support Representative for Social Media. This role is ideal for individuals who are passionate about social media and enjoy providing high-quality customer service to Danish-speaking users.


Responsibilities

  • Provide outstanding customer support to Danish-speaking clients across various social media platforms.
  • Assist customers with inquiries, complaints, and product information via direct messages and comments.
  • Engage with the online community to foster positive relationships and brand loyalty.
  • Monitor social media channels for customer feedback and escalate issues when necessary.
  • Document user interactions and ensure accurate record-keeping in the CRM system.
  • Collaborate with marketing and product teams to relay customer suggestions and improve ser...