Digital Customer Experience Specialist (Temporary)

Digital Customer Experience Specialist (Temporary)

Location: San Pedro Garza Garcia, Nuevo Leon, MX, 66220

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

We are looking for a Digital Customer Experience Specialist to help design, deliver, and continuously improve our end-to-end digital customer experience. This role focuses on customer portals, self-service capabilities, and key digital touchpoints that make it easier for customers to do business with us. Reporting to the Director of Customer Experience & Enablement, you will act as the voice of the customer in day-to-day execution—partnering closely with Digital, IT, Commercial, and Regional teams to turn customer insights...