Digital Customer Experience Specialist (Temporary)

About The Role

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best‑in‑class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate.

We are looking for a Digital Customer Experience Specialist to help design, deliver, and continuously improve our end‑to‑end digital customer experience. This role focuses on customer portals, self‑service capabilities, and key digital touchpoints that make it easier for customers to do business with us. Reporting to the Director of Customer Experience & Enablement, you will act as the voice of the customer in day‑to‑day execution—...