Job Description
Position Responsibilities
- Own product delivery across Client Management applications (client reporting, onboarding, servicing) and Sales Enablement platforms (Client 360, CRM, content enablement).
- Lead and develop a high‑performing team of engineers, analysts, and QA across agile squads; set goals, coach, and drive accountability.
- Partner with Product, Sales, Client Service, Marketing, Operations, and Compliance to shape roadmaps, prioritize backlogs, and translate business needs into actionable epics and user stories.
- Deliver strategic initiatives and platform modernization: scalability, performance, security, and data quality improvements.
- Oversee KLO, incident management, and SRE practices (SLAs/SLOs, reliability, change management) to ensure production stability.
- Establish delivery rigor: OKRs, KPIs, release cadences, dependency management, and cross‑team governance.
- Drive the book of work for Sales Enablemen...