Director of Retention

Building innovative solutions; enabling safer workplaces for everyone.

 We’ll create a safer working world, building software to support a global network of responsible buyers, suppliers and partners.

 We take the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet.

Keeping our network of hiring clients, suppliers, and contractors compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour by building best in class solutions.

The Director of Retention is a senior leadership role accountable for customer retention, renewals, and net revenue growth across Veriforce Canadian business. 
 
Reporting directly to the President, Canada, this role owns Net Revenue Retention (NRR), gross retention, churn reduction, and renewal execution, and serves as a key partner in shaping national custo...