E-Commerce Fullfilment Team Lead (Santiago)

Pandora

🌍 100% Remote Full-time

Job Description

Do you want to be a part of the world’s leading jewelry company while putting your experience in Fulfillment into use? If yes, then we might have an exciting opportunity for you! You will be part of Pandora Latin America Team in an international organization of can‑do spirited, passionate, and performance‑driven people.

We are currently looking for a Fullfilment Supervisor to support rapid digital growth and expansion in Chile. The primary responsibilities are to lead a warehouse operations team of 3‑4 people, ensuring that e‑commerce orders are delivered on time and providing excellent customer service to Pandora customers.

What You Will Do

  • Supervises associates engaged in all operational activities, including inventory management, customer service and carrier communication on a day‑to‑day basis.
  • Promotes excellent customer service by training junior staff and ensuring that customer inquiries and complaints are handled in a professional and t...