Elm Street Bar & Lounge Hostess
Chelsea Hotel, Toronto
Job Description
Job Summary
.T he Host/Hostess represents the Elm Street Bar & Lounge & Market Garden in a professional manner. Their primary focus is to welcome and engage each guest; seat guest evenly into each staff station and start the suggestive selling process during seating.
Responsibilities
My Guest· Greet all guests at the door using the Chelsea standards.
· Guide guests through breakfast offering between Elm St, Market Garden Buffet & Expresso grab & go.
· Suggest menu options and specific items.
· Communicate takeout orders to service colleagues.
· Ensure newspapers are available to guests, maintain cleanliness and label magazine selection.
· Check specials of the day in the kitchen.
· Ensure all guests folders for cleanliness and insert flyers if needed.
· Empowered to make a decision regarding guest problems when Managers are not avail...