Especialista de Cuentas por Cobrar
Ensambles del Pacífico, S. de R.L. de C.V.
Job Description
Position Responsibilities
- Assist customers over phone calls and emails with managing their accounts and resolving outstanding balances.
- Document of customer files status and collection efforts.
- Provide superior service to customers and other departments including the cash applications, Customer Service and Sales teams.
- Review department processes and recommend workflow improvements.
- 20 outbound calls to customers per day
- Resolution of any discrepancies on the customer’s account
- Reducing the number of customers past due by 60+ days
- Resolving short-paid/over-paid invoices with customers
- Build relationships with customers and account managers
- Business bachelor’s degreepreferred.
- 1+ years of Collections
- Bilingual (English / Spanish)- fluent in both verbal and written fo...