Job Description
Position Summary: Coordinates and maintains executive office and supports General Manager in all required functions.
Duties and Responsibilities:
Primary Responsibilities:
Provides administrative support and project management to the General Manager of the Hotel.Develops and prepares General Manager’s internal and external correspondence, proofed and ready for signature.Prepares and distributes agendas and management minutes for the weekly management meeting and other meetings as required.Coordinates and attends weekly management meetings and other meetings as required.Conduct guest feedback follow-up by reviewing comments and survey responses, ensuring all feedback is documented and addressed through appropriate resolutions, including refunds, return visits, and dining or spa treatments.Review Braymark survey results and follow up with department managers to address findings and implement action items.