Job Description
Executive Lounge Butler
A Executive Lounge Butler is responsible for preparing and replenishing food and beverage service in the Executive Lounge in the hotel’s continuing effort to deliver outstanding guest service and to maximize profitability.
Responsibilities
- Welcome executive guests on arrival and assist them during their stay, dealing efficiently with inquiries and any complaints.
- Ensure that all guest supplies and amenities are offered and replenished to the required standards.
- Walk the lounge carefully to clear dirty dishes and glasses from tables; carry dirty dishes and glasses to the kitchen to be rinsed and placed in the dishwasher. Operate the dishwasher, remove and dry clean service ware, and put them in their proper place.
- Sweep, mop, clean and maintain the Executive Floor kitchen, bar area, lounge, and bathroom throughout the shift. Maintain the cleanliness of the lounge at all times.
- Polish and dust...