First party collection agent

If you're professional, dynamic, hardworking, and bilingual with excellent verbal and written communication skills in French, we're looking for you! (And a little competitive spirit doesn't hurt either!)
We're looking for people to work at TCR as a Collections Agent. In this position, you'll provide debt collection services for a variety of clients and portfolios, helping Canadians rebuild their credit. Please note that while this is a work-from-home position, you must live within a reasonable commuting distance of the TCR office in Laval, QC, to pick up and return assigned equipment during your employment.
Responsibilities
• Contact consumers by telephone to negotiate payments on delinquent accounts
• Assist clients by proposing solutions to meet financial goals such as debt management
• Analyze and assess the consumer's financial situation, credit, and repayment capacity
• Perform initial screening using online tools and in-house systems
• Follow regul...