Flagship Boutique Director - Luxury Fashion

RETAIL Experts

🌍 100% Remote Full-time

Job Description

On behalf of a leading international luxury house, we are seeking an experienced Flagship Boutique Director to lead its prestigious Zurich flagship, located in one of Switzerland’s most exclusive retail destinations.

Managing a team of associates, this role calls for a well rounded leader who combines strong ambassadorship and commercial acumen with an exceptional sense of service, product, and client relationships. The successful candidate will ensure the boutique operates at the highest standards of performance, presentation, and client engagement, in line with the brand’s positioning within the global luxury landscape.

RESPONSIBILITIES

Flagship Leadership & Retail Performance

  • Lead, inspire, and develop a team of about 20 associates across all boutique functions
  • Drive commercial performance through KPIs while maintaining a highly qualitative, service-driven culture
  • Ensure excellence in visual merchan...