Job Description

Floating Support Clerk, Specialty Pediatric Medicine, General Paediatrics Clinic

BC Children’s Hospital

Vancouver, BC


What you’ll do

  • Reception duties including receiving and directing patients, answering, screening and redirecting phone calls, taking messages for doctors and nurses, including calls from pharmacies for refill prescriptions and verification.
  • Take phone referrals from doctor’s offices to have child seen by the physicians, requests appropriate information to be sent such as x-rays and reports, lab work, stool cultures, etc.
  • Book, schedule and confirm outpatient appointments. Add, delete and change appointments as required. This includes retrieving records, as required, for patients coming for follow-up appointments. Preregister patients and request patient charts from Health Records.
  • Transcribe and type correspondence such as histories, consults and physician reports for the Medical Director or physicia...