Front End Team Lead: Coaching & Performance

Scotiabank in Bogotá is looking for a professional to support and develop front-end advisors at ScotiaGBS, ensuring high performance and quality service. The ideal candidate will provide coaching, manage performance protocols, and ensure operational routines to support employee development.

Requirements include expert knowledge of ScotiaHelps practices and a minimum of 5 years’ experience in financial services. Strong communication and client solutions skills are essential for delivering outstanding customer experiences.