Job Description

Front Office (Receptionist)

Role Introduction(Receptionist)

At InterContinental Yokohama Pier 8, we create memorable guest experiences through refined hospitality, operational excellence, and thoughtful service.

As a Front Office Receptionist, you will be the first point of contact for our guests, delivering seamless and personalized service throughout their stay. This role involves guest check-in and check-out, handling reservations and inquiries, and coordinating with various departments to ensure a smooth and comfortable guest experience.

It is ideal for a service-oriented professional who values attention to detail, efficiency, and teamwork within a luxury hospitality environment.

Key Responsibilities

Front Office Operations & Guest Services

Provide professional and efficient check-in and check-out services

Welcome guests warmly and serve as a primary point of contact throughout their stay

Handle guest...