Gerente De Repair Center (Smartphone)

Vivo Latam

🌍 100% Remote Full-time

Job Description

Vivo is a leading global technology company committed to creating trend-setting smart mobile products and services. Vivo is devoted to forming a vibrant mobile internet ecosystem and operates research centers in San Diego, Shenzhen, Nanjing, Beijing, Hangzhou, Taipei, production bases across China, South Asia and Southeast Asia, and offline retail stores in over 1,000 cities worldwide with over 200 million customers.

We are looking for an AfterSales Manager for the LatAm team, based in Plaza Carso II, Polanco, Miguel Hidalgo, CDMX.

Top Benefits
  • Salary according to experience.
  • Over Law Benefits.
Your Key Responsibilities
  • LatAm Smartphone Repair Centers Development Management (Mexico, Chile, Peru, Colombia, Panama).
  • Customer service satisfaction and KPI management in Latin America, following up on achieving local assessment service goals.
  • Implementing the headquarters' overseas customer service w...