Global Franchise Operations Support Expert

IHG Hotels & Resorts is seeking a qualified candidate for a hybrid position in Guadalajara, Mexico. This role involves providing consultation and support to hotel departments, troubleshooting technical issues, and ensuring smooth operations across all hotel channels. The ideal candidate will have 5-10 years of experience in hotel operations and possess strong communication and technical skills. Key responsibilities include investigating booking issues, creating informational resources, and leading disaster triage as needed. A Bachelor's degree in a relevant field is required.
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