Global People & Talent Lead - BPO

Important international company specializing in global services and multicultural operations is seeking its next Global People & Talent Lead, who will lead the end-to-end talent acquisition, employee experience, and retention strategy for international operations, ensuring the development of high-performing teams aligned with business goals and customer experience standards.

What will you do in this role?

• Design and execute the global Talent Acquisition strategy aligned with business growth objectives.
• Lead the full-cycle recruitment process for international operations.
• Implement recruitment and employee experience metrics and KPIs.
• Lead and develop multicultural recruitment teams.
• Design and implement retention, engagement, and employee wellbeing strategies.
• Coordinate performance evaluation, development, and career path processes.
• Analyze talent metrics to anticipate risks ...