Guest Relations Manager

Hilton

🌍 100% Remote Full-time

Job Description

**Job Identification:** 208250
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** 76590

**About Hilton Melbourne Little Queen Street**

Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This newly opened hotel is located in the heart of the CBD, and features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.

**About the role**
Leading the way with your passion for hospitality and customer service you will be responsible for mentoring and coaching the team of Front Office Agents. You will also manage the shift, ensuring check-in, check-out and related services are provided to guests with exceptional service. Reporting to the Front Office Manager, you will enjoy working as part of a team in a fast-paced environment, on a rotating shift basis. Your daily duties will include:

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