Head of BPM, CX & Transformation (Hybrid)

## Sr. Director, Business Transformation and Customer ExperienceApplyremote type: Hybridlocations: Guadalajara, Jaliscotime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: June 30, 2026 (30+ days left to apply)job requisition id: REQ- Job SummaryJob Title: Sr. Director, Business Transformation and Customer Experience (CX) – Insulet Global Business Services (IGBS) Department: Global Operations Position Overview: As the Head of Business Transformation and Customer Experience (CX) for IGBS, this role is be responsible for building and leading solution design, Business Process Management (BPM), and related Continuous Improvement (CI) capability in IGBS and in Insulet. This role will also be responsible for sensing and proactively sponsoring efforts to improve internal customer experiences. This role will also be responsible for collecting data and reporting on Insulet business process performance, including key IGBS performance data. This role will ...