Healthcare Virtual Assistant - Mexico

Wing Assistant is reimagining the future of work for organizations worldwide. We are seeking a dedicated Healthcare Virtual Assistant to support our operations and ensure a seamless experience for patients and healthcare providers.

Key Responsibilities

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing data into EMR/EHR systems.
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Analyze healthcare data, prepare reports, and maintain records.
• Ensure HIPAA compliance, privac...