Housing business operations lead

Tending is a US-based service that restores and cleans headstones and monuments at cemeteries across the country — preserving the dignity of final resting places for families who have lost someone. We are a remote-first team building the infrastructure that connects clients, field contractors, and coordinators across dozens of cities. Our operations run through a custom app, Hub Spot CRM, and a tight set of processes we are now scaling fast. If you thrive on accountability, move fast, and want to grow from doer to department head, this is your opportunity. As Operations Manager, you will be the single point of accountability for every order. You'll work directly with our Sales Reps, Coordinators, and field contractors to ensure every job is completed on time, to standard, and without surprises. You run the process yourself: manage orders, coordinate contractors, resolve ground-level issues, and keep every stage moving. Phase 2 – Head of Operations (Month 8+) Once you've mastered and do...