Job Description
HR Service Centre Team Lead - Mexico City - Hybrid
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
As a HR Service Centre Team Lead at ICON, you will oversee the daily operations of the HR Service Centre, ensuring efficient and high-quality service delivery to employees and managers.
What You Will Do:
You will oversee human resources workstreams, ensuring deliverables meet quality and timeline expectations.
Key responsibilities include:
- Leading and managing the HR Service Centre team to deliver timely and effective support on HR-related queries and processes.
- Ensuring adherence to HR policies, procedures, and service standards to meet employee needs effectively.
- Collaborating with HR and ...