Hybrid BMC Remedy ITSM Support Analyst

BMC Helix

🌍 100% Remote Full-time

Job Description

BMC Helix in Mexico seeks an innovative customer champion to join their Technical Support Team. The role involves managing customer expectations, troubleshooting complex issues, and collaborating with Research and Development. Candidates should have over 4 years of experience with BMC Remedy ITSM and a Bachelor's degree. The position offers a hybrid work model within a flexible and inclusive environment, promoting growth and impactful contributions.
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