Ingeniero de Soporte Deskside y Smart Hands (Bilingüe)

GSB Solutions

🌍 100% Remote Full-time

Job Description

¡Estamos buscando tu talento!
Buscamos solucionar de manera eficiente las necesidades tecnológicas y de talento humano de las instituciones que así lo requieren.
Vacante: Deskside and Smart Hands Support
Idiomas: español e inglés avanzado
Horario: De lunes a viernes - 08am - 5pm
Ubicación: Blvd. Manuel Ávila Camacho - México CDMX
Scope of Work: Service Provider shall perform the following in-scope tasks at all Dedicated and Dispatch Sites listed:
Provide User Support Services technician(s) that are fluent in local language and English will act as a single point of contact for Executives at office, or while travelling across client sites.
Coordinate with Client Service Desk, Client UXCC and Client Level 2 and Level 3 Infra/App team as necessary.
Coordinate efforts with third-party service and maintenance providers as necessary to keep EUC Devices and Software (drivers, application, OS etc.) in good working order.
Vendor Coordination for service br...