Intake Insolvency Front Line Administrator - North York

Campbell Morden Inc

🌍 100% Remote Permanent Staffing

Job Description

Description

An insolvency firm in North York is hiring an Intake Insolvency Front Line Administrator.Job Overview

The role is the front line and the first point of contact for clients. The employee performs a critical sales and retention role through interaction with potential and existing clients.Interaction will be via inbound and outbound telephone contact, email, online bookings and live chat sessions and will require the ability to answer questions, qualify leads and book/follow-up on appointments.The role will also require liaising with internal partners and admin staff. Insolvency/consumer proposal experience is required. The ability to understand client’s needs and be empathetic is critical to the role.

Responsibilities

  • Answer inbound phone calls, make outbound calls, respond to e-mail, and manage chat sessions 
  • Handle inquiries with an exceptional quality of interaction, asking qualification questions, booking ...