Intraday Staffing Resource Planner

A leading customer experience management firm is seeking a Resource Planner to join their Workforce Team in Bogotá. This role involves managing schedules, tracking key performance indicators, and ensuring adequate staffing levels. The ideal candidate has a University degree in a relevant field and advanced skills in MS Office. Familiarity with platforms like Aspect, Teleopti, and Genesys is a plus. The position offers a dynamic work environment and opportunities for growth.
#J-18808-Ljbffr