IT Service Desk Engineer

Johnson Electric

🌍 100% Remote Full time

Job Description

Join Our Team as an IT Service Desk Engineer at Johnson Electric!

Location: Zacatecas, MX (Onsite / Plant‑Based)
Vacancy Type: Existing Position
On‑Call: Required (rotation)

As our next IT Service Desk Engineer, you will provide ITIL‑based first‑ and second‑level support for IT infrastructure across the Americas Region. You will play a key role in problem management, process improvement, reporting, and knowledgebase development while ensuring secure, reliable, and efficient IT operations in a fast‑paced manufacturing environment.

Why You’ll Love Working Here

  • Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.
  • Strong Leadership: Work under experienced and visionary leaders who guide the company towards success.
  • Innovation Hubs: Access to state-of-the-art facilities and innovatio...