IT Support (Medellín)

We are an outsourcing company supporting U.S.-based healthcare and business professionals with high-quality virtual services. Our team is dynamic, results-oriented, and built on a culture of ownership, innovation, and excellence.

About the Role

We are looking for a Mid-Level IT Support Specialist with a solid technical background and hands‑on experience in call center or outsourcing environments. You will be the go-to person for keeping our internal systems running smoothly — troubleshooting issues, maintaining infrastructure, and ensuring our team has the technical support they need to perform at their best.

Key Responsibilities

• Provide technical support to internal teams, resolving hardware, software, and connectivity issues in a timely manner.
• Manage and maintain network infrastructure, servers, and IT systems to ensure optimal performance and uptime.
• Set up, configure, and troubleshoot workstations, peripherals, and remot...