IT Support Specialist

R&R It Consulting Negocios Integrales

🌍 100% Remote Full-time

Job Description

IT Support Specialist

Are you passionate about technology and looking to grow in a dynamic, startup-like environment? We are looking for an IT Support Specialist to ensure the efficient operation of our IT infrastructure and provide high-quality support to end users.

Key Responsibilities
  • Provide technical support to end users (PCs, laptops, peripherals)
  • Manage user accounts (creation, termination, access control)
  • Maintain and troubleshoot network connectivity (LAN/WAN, WiFi, Firewall)
  • Oversee IT equipment lifecycle (inventory, procurement, vendor coordination)
  • Support and maintain video conferencing (VC) and AV systems in meeting rooms
  • Coordinate structured cabling and IT infrastructure setups
  • Maintain IT documentation (inventory, diagrams, technical records)
  • Troubleshoot hardware, software, and connectivity issues
Requirements
  • 12 years of experience in I...