Job Description

Mercier Consultancy is thrilled to offer an incredible opportunity for an Italian Customer Support Representative to join a Leading Tech Firm based in Athens! This role comes with fully paid relocation, making it an excellent chance for candidates looking to experience life in a vibrant city while advancing their careers.

As part of this dynamic team, you will provide exceptional support to Italian-speaking customers, ensuring their technical issues and inquiries are resolved swiftly and effectively. This is an exciting chance to work in the technology sector with a forward-thinking company that values innovation and customer satisfaction.

Responsibilities

  • Provide high-quality customer support to Italian-speaking clients
  • Assist customers with technical issues, product inquiries, and service requests
  • Document interactions accurately in the CRM system
  • Collaborate with internal teams to troubleshoot and resolve complex technical problems...