Italian Speaking Client Relations Specialist -Remote in Greece

Patrique Mercier Recruitment FR is excited to announce a vacancy for an Italian Speaking Client Relations Specialist. This role is perfect for those who are keen on building strong relationships with clients and providing exceptional service to Italian-speaking customers in a professional environment.

Responsibilities

• Engage with Italian-speaking clients through various channels, including phone, email, and live chat, to nurture and maintain positive relationships.
• Respond to inquiries about products and services while providing personalized support.
• Address and resolve client concerns effectively, ensuring a high level of customer satisfaction.
• Document all client interactions in the CRM system for thorough tracking and follow-up.
• Work closely with team members to continuously improve service delivery and client relations.
• Identify opportunities for upselling or cross-selling services based on client needs.
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