Job Description
Job Overview
We are seeking a Jefe/a de Recepción y Habitaciones for an important hotel located in Vitacura, Reg. Metropolitana. The candidate will lead reception and support rooms, ensuring high service standards and guest satisfaction.
Responsibilities
- Supervise daily operation of reception and support rooms management
- Ensure compliance with service standards and internal procedures
- Oversee check‑in, check‑out and guest services
- Control billing, monthly closings and administrative processes
- Manage operational requests, complaints and situations
- Coordinate communication between hotel departments
- Supervise room and common area presentation
- Train and monitor team performance
- Identify opportunities for operational and guest experience improvements
Benefits
- Dynamic work environment with high standards
- Meal provision during shifts...