JT405 - SPECIALIST QUALITY COMPLAINTS

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team.

In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA Responsibilities: Supporting the product complaint system; leading and managing product complaint investigations, performing data analysis and trending of complaint information to proactively detect signals and take appropriate actions in a timely manner.

Keep the complaints database updated as soon as factual information is available and summarize closed investigations into the database accurately.

Ensure complaint related investigations are concise, clear and science-based by reviewing and approving such investigations.

Follow-up on corrective actions derived from investigations through completion.