Junior Fintech Customer Success Specialist | Hybrid MX

Confidential

🌍 100% Remote Full-time

Job Description

A leading payments infrastructure platform is looking for a Junior Customer Success Specialist in Mexico City (Hybrid). You'll ensure merchants derive maximum value from the ecosystem by providing onboarding, driving retention, and identifying growth opportunities. Ideally, you have 2+ years of customer success experience, strong analytical skills, and full professional fluency in English and Spanish. This is a role that focuses on establishing trusted client relationships and propelling product adoption.