Latin America Customer Service Manager - Hybrid

A leading financial services company is seeking a Customer Service Manager for its Latin America Service Center in Pachuca, Hidalgo. This role involves managing a large outsourced structure for customer service activities across Mexico, Colombia, and Chile. The ideal candidate will have over 5 years in retail finance, expertise in call center metrics, and effective leadership skills. This position also emphasizes enhancing customer satisfaction and driving performance through strategic planning.
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