Lead Agent, Ticket Sales - Mexico GDL

American Airlines

🌍 100% Remote Full-time

Job Description

Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Lead Agent is a frontline leadership role within the Ticket Sales Center (TSC) and the broader Global Sales organization. This position is responsible for supporting daily operations while setting the standard for service excellence, compliance, and performance. The Lead Agent acts as a role model, problem solver, and trusted partner to leadership—guiding peers, resolving complex issues, and helping drive revenue and customer experience outcomes.
What You'll Do
As noted above, this list is in...