Lead Digital Product Manager, Omnichannel Service

7456-Johnson & Johnson MedTech Colombia S.A.S. is seeking a Sr. Digital Product Manager to lead a cross-functional team focused on creating scalable digital products that enhance both agent and customer experiences.

You will be responsible for strategy development, product backlog ownership, and delivery across integrated platforms such as Genesys and ServiceNow. The role demands 8+ years of product management experience and excellent communication skills in English.