LM227: Senior Customer Experience Analyst
FedEx Express México
Job Description
Senior Customer Experience Analyst
Location: Parque Logistico San Martin Obispo Park II, Calle Barranca Honda, final s/n, Lote 2, Zona San Martin Obispo, autopista Chamapa Lecheria 54769 Cuautitlán, MEX Mexico
Responsibilities
- Complete detailed analysis of complex data, systems, and ideas and provide reports and recommendations.
- Perform day‑to‑day data management in company software applications.
- Serve as a technical expert on complex and specialist subjects.
- Support management with analysis, interpretation, and application of complex information to achieve divisional and corporate goals.
- Support or lead projects by applying area of expertise.
- Source data and information from internal or external subject matter experts as required.
- Conduct systematic in-depth research and analysis into issues of varying complexity within area of technical specialism.
- Initiate, define, and lead the develop...