LM242: Service Tower Specialist Associate

FedEx

🌍 100% Remote Full-time

Job Description

Responsibilities

  • Communication Office tasks
  • Daily/Weekly Service Monitoring
  • Data Management
  • Internal & External Quality Measurement (Service Tower)
  • Performance Management
  • Process Compliance
  • Reporting on Performance
  • Reporting on Processes (Compliance)
  • Stakeholder Management / Engagement

Qualifications

  • Bachelor's Degree or equivalent
  • Experience: moderate level (3-5 years)
  • Language: Proficiency in English
  • Analytical Skills
  • Planning & Organizing Skills
  • Influencing & Persuasion Skills
  • Presentation Skills
  • Problem Solving Skills

Application Instructions

Upload a single PDF file containing the following documents and submit through the Workday system in the designated resume/CV field:

  • Updated Resume/CV
  • Cover letter
  • Current TOEIC scores (600 pts required)
  • <...