Loaner Coordinator

Hendrick Automotive Group

🌍 100% Remote Full time

Job Description

BMW of SouthpointLocation: 225 Kentington Drive, Durham, North Carolina 27713

Summary: Responsible for issuing loaner vehicles to customers and ensuring that all loaner documentation is completed.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

  • Manage the administration of loaner vehicles to customers.
  • Manage the flow of our loaner fleet.
  • Completes all necessary paperwork, explains loaner policies and procedures, and obtains all appropriate customers approvals.
  • Locates loan cars for clients.
  • Assist customers with vehicle drop-off and pick-up.
  • Enters loan car data, license, and insurance information into the computer and creates contract, or loan car agreement with all required information.
  • Prepares loan car reports and tracks whereabouts and turnover time on loan car vehicles every day.
  • U...