Job Description
Remote | Full-Time | Base + Commission About UsLubracil is an 8-figure direct-to-consumer supplement company focused on women's wellness. We move fast, care deeply about performance, and believe every customer interaction should drive revenue, retention, and stronger brand loyalty.
We are now hiring a Sales & Customer Service Manager to help us build and lead both sides of the operation.
This is not a traditional customer service role.
Sales comes first here.
an outbound sales agency
a separate customer service agency
Your first priority will be to build out and lead our outbound sales team.
outbound sales management
sales performance tracking
Once sales is operating well, your next priority will be to bring customer service in-house and build that department from the ground up.
Our current customer service agency includes:
~2 agents covering 24/7 phone support
~2 full-time email support agents
~ PLUS extra help
We are now hiring a Sales & Customer Service Manager to help us build and lead both sides of the operation.
This is not a traditional customer service role.
Sales comes first here.
an outbound sales agency
a separate customer service agency
Your first priority will be to build out and lead our outbound sales team.
outbound sales management
sales performance tracking
Once sales is operating well, your next priority will be to bring customer service in-house and build that department from the ground up.
Our current customer service agency includes:
~2 agents covering 24/7 phone support
~2 full-time email support agents
~ PLUS extra help