Market & Sales Operations Rep (Mexico)
Caterpillar Financial Services Corporation
Job Description
Role Definition
Advising on marketing and sales initiatives and dealer/customer related strategies, systems and processes.
What you will do
Answering inquiries and resolving problems regarding business plan execution, operational improvement and achievement of targets.
Advising on existing and potential customer experiences issues and improvement measures.
Consult with dealers on ways to improve marketing and sales capabilities, supporting the overall business development process.
Govern dealer execution of the programs that increase sales and improve customer experience.
What you will have
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accur...
Advising on marketing and sales initiatives and dealer/customer related strategies, systems and processes.
What you will do
Answering inquiries and resolving problems regarding business plan execution, operational improvement and achievement of targets.
Advising on existing and potential customer experiences issues and improvement measures.
Consult with dealers on ways to improve marketing and sales capabilities, supporting the overall business development process.
Govern dealer execution of the programs that increase sales and improve customer experience.
What you will have
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accur...