Job Description
MAS Payroll Client Services is a client facing team of ~250+ highly motivated and successful associates. We provide best in class service to our MAS Core clients over the phone as well as in-product chat support. As we expand our portfolio, we are looking to onboard associates that are highly passionate and driven to achieve greater heights in their careers. We engage your unique talents and perspectives and we welcome your ideas on how to do things differently. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at MAS Payroll Client Services team. Job Responsibilities Handle client queries related to Payroll; both over the phone and chat when needed Help clients to use our flagship product, WFN to run their Payroll, retrieve reports, client account maintenance and help them to be compliant with agencies Educate clients to navigate through the product and get maximum value out of it Prepare for customer inquiries by studying pro...