MOR - Healthcare Operations Associate

MyOutDesk is excited to announce a position for a Healthcare Operations Associate (Outbound Calls) in Casablanca. This role is perfect for detail-oriented professionals with U.S. healthcare experience who want to grow their careers supporting a high-growth U.S. healthcare client.

As a Healthcare Operations Associate, you'll work virtually with our U.S.-based client, placing outbound calls to clinics, healthcare providers, and insurance contacts to gather and document the information their onshore team needs to coordinate patient care. This role is focused on data gathering, not sales; you'll follow structured workflows, ask the right questions, and capture information with precision.

Key Responsibilities:

• Place daily outbound calls to U.S. healthcare providers, clinics, and insurance contacts following detailed scripts and instructions.
• Accurately capture call information and enter it into the client's...