Network Voice Engineer

Pellera Technologies Mexico

🌍 100% Remote Full-time

Job Description

Network Voice Engineer (Unified Communications & Collaboration)
The Voice Engineer is responsible for implementing, administering, and supporting enterprise voice and unified communications (UC) platforms across voice, video, messaging, meetings, and mobility services.
This role requires strong hands‐on experience with modern voice technologies and the ability to troubleshoot, manage, and optimize production environments.
The role will work closely with distributed engineers, customers, and cross‐functional IT teams to deliver stable, secure, and high‐quality voice services.
(On‐Prem or Remote position)
General Responsibilities
Support day‐to‐day operations, administration, and maintenance of voice and UC platforms
Implement voice solutions in on‐prem, cloud, and hybrid environments
Troubleshoot voice, video, messaging, and endpoint issues
Participate in UC migration and deployment projects
Monitor service performance, quality, and availabilit...